Information collected
A quote request may include your name, company, destination country, email, phone or WhatsApp number, product details, quantity, budget range, timeline, and message.
Privacy
Quote requests often include product details, quantities, budget context, destination, and contact information. NicNacs uses those details to understand the request and follow up with a practical next step.
A quote request may include your name, company, destination country, email, phone or WhatsApp number, product details, quantity, budget range, timeline, and message.
NicNacs uses this information to respond to your inquiry, understand what you are trying to source, reduce unwanted form submissions, and decide the best next step for the request.
Inquiry details are kept within the tools and accounts used to manage customer requests. NicNacs aims to handle them carefully and avoid unnecessary sharing.
Form submissions may be handled through Netlify Forms, stored in Netlify's form dashboard, and delivered by email to the NicNacs team.
NicNacs may use Google Analytics and first-party website events to record basic interaction details such as pages viewed, approximate country, device type, the page where an inquiry started, WhatsApp routing clicks, contact clicks, referring page, and campaign parameters. This helps the team understand which pages and channels create useful business inquiries. Internal test sessions are excluded where they are identified.
A practical note
Please include enough product and shipment detail for NicNacs to understand the request. Avoid sending passwords, banking details, government ID numbers, or other highly sensitive personal information through the general inquiry form.
For privacy questions or corrections to submitted information, contact orders@nicnacstrading.com.